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Roles and permissions

Every workspace has three roles. Your Admin chooses one when they invite you and can change it later under Members and roles; a change applies the next time you load a page.

  • Admin — everything below, plus the Settings pages, member management, deleting records and activities, and sharing views and templates with the team.
  • Member — the day-to-day rep role. Create and edit records, advance stages, work activities, send email, capture from LinkedIn, and use the queues. Members cannot delete records or activities and cannot create shared views or templates.
  • Read Only — browse everything, change nothing. Lists filter and sort, personal saved views work, detail pages and conversations are readable in full, but there is no New, Import, Export, Reply, or Upload, and the right-click menus shrink to Open and Copy.
CapabilityAdminMemberRead Only
View records, lists, boards, detail pagesYesYesYes
Create and edit records, advance stages, drag on boardsYesYesNo
Reassign the owner, set temperature, quick-set dropdownsYesYesNo
Delete recordsYesNoNo
CSV import and exportYesYesNo
Upload and delete files on a record (download is read)YesYesNo
View tasks, calendar, inbox, sent, conversationsYesYesYes
Schedule, complete, snooze, edit, drag activitiesYesYesNo
Delete activitiesYesNoNo
Email reply and compose, LinkedIn reply, notesYesYesNo
Use and create personal message templatesYesYesNo
Create shared templates and shared saved viewsYesNoNo
Follow-up reminders, email Send laterYesYesNo
View Newsfeed and Signals (when on)YesYesYes (read)
Newsfeed engagement marks, Signals triageYesYesNo
Capture from LinkedIn with the extensionYesYesNo
Connect your own email and calendarYesYesYes
Send and vote on feedbackYesYesYes
Settings: Members, Entities, Pack, Pipelines, LinkedIn, API keys, WebhooksYesNoNo
  • Bulk delete — selecting rows on a list shows a bar with “Delete N records” (confirmed).
  • Delete activity — on an activity’s menu; it warns if a synced calendar event will be removed too.
  • Set default list view — on a list’s tab strip, the menu on All or any shared view offers Set as default for the whole workspace.
  • Share with team on saved views and message templates; only Admins delete shared items.