Roles and permissions
Every workspace has three roles. Your Admin chooses one when they invite you and can change it later under Members and roles; a change applies the next time you load a page.
- Admin — everything below, plus the Settings pages, member management, deleting records and activities, and sharing views and templates with the team.
- Member — the day-to-day rep role. Create and edit records, advance stages, work activities, send email, capture from LinkedIn, and use the queues. Members cannot delete records or activities and cannot create shared views or templates.
- Read Only — browse everything, change nothing. Lists filter and sort, personal saved views work, detail pages and conversations are readable in full, but there is no New, Import, Export, Reply, or Upload, and the right-click menus shrink to Open and Copy.
What each role can do
Section titled “What each role can do”| Capability | Admin | Member | Read Only |
|---|---|---|---|
| View records, lists, boards, detail pages | Yes | Yes | Yes |
| Create and edit records, advance stages, drag on boards | Yes | Yes | No |
| Reassign the owner, set temperature, quick-set dropdowns | Yes | Yes | No |
| Delete records | Yes | No | No |
| CSV import and export | Yes | Yes | No |
| Upload and delete files on a record (download is read) | Yes | Yes | No |
| View tasks, calendar, inbox, sent, conversations | Yes | Yes | Yes |
| Schedule, complete, snooze, edit, drag activities | Yes | Yes | No |
| Delete activities | Yes | No | No |
| Email reply and compose, LinkedIn reply, notes | Yes | Yes | No |
| Use and create personal message templates | Yes | Yes | No |
| Create shared templates and shared saved views | Yes | No | No |
| Follow-up reminders, email Send later | Yes | Yes | No |
| View Newsfeed and Signals (when on) | Yes | Yes | Yes (read) |
| Newsfeed engagement marks, Signals triage | Yes | Yes | No |
| Capture from LinkedIn with the extension | Yes | Yes | No |
| Connect your own email and calendar | Yes | Yes | Yes |
| Send and vote on feedback | Yes | Yes | Yes |
| Settings: Members, Entities, Pack, Pipelines, LinkedIn, API keys, Webhooks | Yes | No | No |
Admin-only actions inside the main app
Section titled “Admin-only actions inside the main app”- Bulk delete — selecting rows on a list shows a bar with “Delete N records” (confirmed).
- Delete activity — on an activity’s menu; it warns if a synced calendar event will be removed too.
- Set default list view — on a list’s tab strip, the menu on All or any shared view offers Set as default for the whole workspace.
- Share with team on saved views and message templates; only Admins delete shared items.